OmniCopilot Helpdesk
Empower your customer service with a comprehensive suite that combines omni-channel self-service and agent assistance. Utilize generative AI to streamline operations, cut costs, and boost revenue.
AI-Enhanced Comprehensive Customer Service Solution
Across All Channel
Easily assist customers across multiple channels – including chat, WhatsApp, SMS, email, and social media.
Resolve With AI-Bots
Address customer issues promptly with conversational chatbots, tailor customer experiences, and escalate to agents when needed.
Provide Quick Answers
Effortless self-service: Deliver instant answers from your knowledge base. Reduce support tickets, handle pre-sales questions, and identify knowledge gaps.
Keep Them Posted
Send personalized messages to convert visitors, update tickets, inform on products. Boost sales, reduce support.
Tools for Team Success
Customer support is often viewed as a cost center, but it has the potential to be a powerful revenue driver. With our SaaS tool, you can revolutionize your support operations and turn them into a source of revenue generation.
Proactive Engagement
Upsell and Cross-Sell Opportunities
Data-Driven Decision Making
Performance & Revenue Insights
Understanding the performance of your business is crucial for driving revenue growth and maximizing profitability. With our SaaS solution, you can gain valuable insights into both your operational efficiency and revenue-generating opportunities.
Predictive Insights
Actionable Analytics
Revenue Optimization
Performance & Revenue Insights
As a Shopify merchant, providing exceptional customer support is essential for building trust, driving sales, and fostering loyalty. Our helpdesk tools are specifically designed to streamline your support operations and deliver an exceptional customer experience.
Customizable Workflows
Unified Inbox
Integration with Shopify
Tools for Team Success
Success in today’s competitive business landscape requires more than just individual talent—it requires effective collaboration and teamwork. Our suite of tools is designed to empower your team with the capabilities they need to excel together.
Collaboration Hub
Performance Tracking
Training and Development
Competitive & Affordable Price Plans
Basic
Free & perfect for getting started
- Understand team needs
- Master 1-on-1s
- Understand team needs
Premium
$4 USD / user / month
- Understand team needs
- Master 1-on-1s
- Understand team needs
- Unlimited team history
- Premium customer support
